Samsung Washer Repair Service

Terry Fraser

Good service. Most importantly they showed up when they said they would, (had to come a couple times to get the right part) which is important.

Jane Nunes

What a great experience. I was only without my fridge for a day. They got the part they needed and were back the next day to put it in. They were wonder and affordable. I will definitely be using them again for ALL my repairs. Thank you so much.

Tonia Cowan

Very quick service – called at 9:30 pm and service technician was there the next day. Excellent service from the technician and friendly too. Thank-you

Blair Parker

Very impressed with their quick turnaround as i called them late saturday and they were here to fix our washing machine monday morning. Quick diagnosis and fix! Very much appreciated and technician was cordial and explained what the issue was just in case something similiar happens in the future! Thank you

ccoatsworth

Excellent service that came same day! Thorough work. No concerns with the job done. I was confused about the difference between the diagnostic fee and the service fee. My confusion was that I thought the problem would be diagnosed then I would be told what the issue was and then decide on going ahead and fixing it for the service fee. For example, I was told the issue with the dishwasher not draining could be one of three things: the pump, the fuse, or the drain hose is clogged; and if for example its the pump then it’ll cost XX dollars for the service plus the cost of the pump which is YY dollars. I took that literally, thinking that was the price for the pump and there would be varying prices for the other services depending on what the issue was (because fixing the pump sounded more intensive than changing a fuse or unclogging a drain hose) but it’s just a set fee for diagnostic and a set fee for labour, regardless of the intensity of the labour required (the diagnostic fee is waived if you go ahead with the fix, you just pay the labour fee). PLUS any parts are on top of that price. So I agreed for him to go ahead, thinking I still had the option to opt out when he figured out what the issue was but later I found him fixing a clogged hose and being charged the same fee as a pump replacement (with the added bonus that there was not parts costs associated with it). Hope that helps clarify for anyone else getting the service. Overall, a great service and would recommend to anyone.

Walter Hambley

Tom came today to repair our washing machine. He’s very professional in his approach and very helpful. He explained the problem that we were having and is coming back when it occurs again. Did a great job.

Rachel Naud

The technician who worked on my washer came back to fix it when the original issue wasn’t solved. I appreciate his level of service and commitment to get the job done.

Rob House

Excellent, efficient service. Our dryer was fixed very quickly. The service tech really knows what he is doing. Highly recommended.