Appliances Repair Service FAQ
Where can I get my 3-year warranty plan?
Here at Appliance Repair Expert, we are confident in our work and provide extended warranty packages for your appliances. Long-term packages can be purchased for an affordable cost. Ask your technician for packages available for your unit after repair.
Are your technicians full-time employees with background checks?
All of the technicians we work with are fully insured. They have also gone through extensive background checks.
How much will it cost?
This is likely the most common question we get asked, but unfortunately, we can’t give a specific answer on this FAQ page. When you call us and let us know what type of issues your appliance is having, we can offer you an estimate on what the total price may be. We can give you a quote once we inspect the appliance and determine the issue. Here at Appliance Repair Expert, we work hard to keep our prices low. When we send out a technician, we charge a flat rate based on the Price Guide, which is the industry standard for pricing appliance repairs.
How to hire a reputable appliance company?
When hiring an appliance repair company, we recommend that you always ask about the kind of warranty you will be provided with. A reputable company will provide you with at least 60 days of warranty on most repairs with parts replaced. Make sure you ask as many questions as possible so that you can be clear on the kind of charges you can expect and avoid any surprises or confusion. One of the best ways to find a reputable company is by doing some research online and checking out their customer reviews.
Where are you located?
The Customer Care Center is located at 112 Snidercroft Rd, Concord, ON L4K 2K1. We also have shop locations for our technicians in Mississauga and Scarborough.
Is my appliance worth repairing?
In most cases, it will be much more economical and eco-friendly to repair your appliance than replace it. Most issues with devices can be fixed fairly inexpensively compared to what it would cost to replace the entire unit. After repair, it is often possible to extend the appliance’s service life for many years, making it a worthwhile investment. Appliance repair also helps minimize the amount of non-biodegradable waste that ends up in landfills. If you are happy with the overall performance of your appliance as long as it is working properly, then repairing it will almost always be the right choice.
What kind of warranty do we provide?
We provide a 3-month warranty for work and parts replaced. What does that mean? Well, it means that we provide a warranty for work performed for up to 3 months in case of failures that have absolutely nothing to do with improper use of the appliance, poor care, and in some cases, lack of preventative maintenance. Cosmetic and many electronic parts fail due to improper use; these repairs might not be covered.
How long does it take to repair an appliance?
We offer same-day service because we understand how important some household appliances are. Our technicians have most of the parts with them, but sometimes specific models or makes will require details that must be ordered. Due to experience, on average, our techs carry out repairs in 45 minutes if they have the part with them. It might take a bit longer if they don’t have the right part, but your appliance will be repaired the same day.