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ge washer error code 26

GE Washer Error Code 26 – Possible Causes & How To Fix

20.12.2023

Why Does My GE Washer Display The Error Code 26?

The error code 26 indicates that the GE washer has detected an unbalanced load. It may occur even if the load inside the unit isn’t really unbalanced. Jacob Dillard, an engineer at Appliance Repair Expert, will explain the various possible problems that can cause this error code to appear.

Reason #1. Unbalanced load

Simply put, it happens when the weight of the laundry is not evenly distributed. This isn’t usually a big issue, but if you’re washing heavier items like blankets, sweaters, or coats, it may make a difference. Although an unbalanced load in your washer may not pose a significant risk, the dangers of an unbalanced laundry load are higher than you may imagine.

An unbalanced load might prevent the washer from spinning or draining correctly, and increased vibration can cause your washer to “walk” over the floor of your laundry room. If you overload your device, it may cause damage to some of its internal components.

Solving the problem of unbalanced load and preventing its recurrence is quite simple. All you have to do now is rearrange your items in the washer to distribute the weight evenly. 

Unbalanced/Balanced Washer Load

Reason #2. Washing machine isn’t level

For effective operation, the device should be placed as flat as possible. Otherwise, the basket will probably bounce back and forth while the washer is operating, and you will get the error code 26 on your GE washer.

Use a spirit level to check that the machine is not tilted at an angle. If your washer is actually uneven, you’ll most probably be able to correct it by adjusting its legs. If not, just place shims beneath the legs of your washer until it’s level.

Washer Leveling

Reason #3. Broken balance ring

The balancing ring is used to compensate for the effects of uneven loads. If the balancing ring is in good condition, the machine can rotate at full speed with a slightly unbalanced load without any vibrations. When this component fails, the machine will shake violently during operation. In this case, the best option is to replace the balancing ring.

GE Washer Balance Ring
GE Balance Ring

Reason #4. Broken or unseated suspension rods

The balance ring isn’t the only part that helps keep your washing machine’s basket stable; suspension rods also help with this. Your washing machine likely has four suspension rods located on the outside of the outer tub that hold the tub in place while it spins.

If one of these rods breaks or goes out of engagement, the tub can move much more freely, resulting in shaking and vibration. You will likely receive error code 26 if the shaking is severe enough.

To check your washing machine’s suspension rods, remove the top panel so you can get a good look at the rods. Note if any of them are broken and replace or reinstall them if necessary.

GE Washing Machine Suspension Rod
GE Washing Machine Suspension Rod

Reason #5. The hall sensor

The hall sensor is also sometimes called the speed sensor or rotor-position sensor. It is used in your washer to monitor how it is operating. It measures the speed and position of the rotor, which is the component that allows the washer tub to rotate on its own.

The hall sensor may give you a false error code 26 if it is not properly installed, there’s an issue with the connection between the sensor and the control board or the sensor stops working. You can test it with a multimeter.

A malfunctioning hall sensor can also cause a washer not to start at all, to fail to fill up with water, or to jerk from side to side.

GE Washer Hall Sensor
GE Washer Hall Sensor

Still, if your GE washer isn’t working, you might be able to fix it by resetting it. So, hold back on calling a technician. A reset only takes a few minutes.

How Do You Reset A GE Washer?

GE washer error codes often result from a temporary glitch rather than a serious problem. It’s usually a good idea to restart your unit before attempting anything else to check whether the error is merely a temporary problem.

A. If your device is equipped with Hydrowave technology, reset the settings as follows:

  1. Remove your washing machine from the power source and turn it off for at least one minute.
  2. Reconnect it to the power source. Open and close the lid six times within 30 seconds after doing so. You don’t have to open the lid completely but make sure it’s at least 2 inches open each time. You must also complete opening and closing it within 12 seconds after you begin.
  3. The washer should operate properly if you’ve done everything right up to this point. To test it, run a cycle without any clothes and check whether it starts up normally. If the difficulties persist after resetting it, it’s necessary to look into the other components of your washer or get an expert to inspect it.

B. If your washer doesn’t have a Hydrowave feature, though, you’ll need to reset it differently:

  1. Disconnect the washer from the power source and set it aside for at least 30 seconds.
  2. Turn the timer knob one full rotation and set it to any setting other than “Final Spin.”
  3. Reconnect the washer’s power supply. It should resume regular operation.

When you should try resetting the GE washing machine

  • The washing machine fills with water but does not spin or agitate.
  • The washing machine has experienced a power surge or outage.
  • An unbalanced load has caused the motor to shut down.
  • The washing machine stopped before the cycle was completed.
  • The stop/pause button was pressed during the cycle and the control froze.
  • A control board malfunction caused a false error code.
  • The washing machine is stuck in test mode.

 

Conclusions

An error code 26 on a GE washer typically indicates an unbalanced load. This can happen if:

  • Clothes are unevenly distributed
  • The washer is not properly leveled
  • Internal components like the balance ring or suspension rods are broken
  • There is an issue with the hall sensor. 

To get your washing machine running properly, we recommend trying a reset, as temporary glitches can sometimes cause error codes. The GE reset method differs depending on whether the model is equipped with the Hydrowave feature or not.

If resetting the washing machine does not solve the problem, further troubleshooting or specialist service may be required. Appliance Repair Expert is ready to fix any issues related to your appliance quickly!

Author: Jacob Dillard
My name is Jacob Dillard, and I am the author of articles at Appliance Repair Expert. Since childhood, I have been fascinated by technology and spent much time reading different books and trying to repair my first CD player. Then, I graduated from the University of Toronto with a degree in Applied Science and Engineering. In a year, I got my first job as a technician at an appliance repair company. After years of practice and working with professionals, I decided it was time to share my knowledge and experience here at Appliance Repair Expert. I want to help you understand everything related to appliance repair, maintenance and installation in the simplest way possible. It will be fun, believe me!

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