Dryer Repair Service in Pickering

BMo Dasti

Repairman was very proffessional service was fast and would recomennd.Did think was a bit pricy though

Jacqueline

Excellent customer service. Very satisfied, honest company

Jennie Heard

our repair man was so fast to respond to our call ..he knew right away what it needed and had our washer up and running in no time thank you

Raymond Gervais

Although the service provider suggested I post a 5 star evaluation, it is difficult to overlook that NONE of the staff I talked to or dealt with spoke any French, as if the Appliance Repair Expert of Chestermere came from another planet, in total ignorance of the situation in Québec. It is sad and unexplainable, let alone unacceptable. In view of the good faith the Appliance Repair Expert has shown after reading the review and the sincere promise to look at solututions for some services to be rendered in Quebec’s official language, I have revised my evaluation. The repairman was very professional and made sure the process moved to a satisfactory conclusion, i.e. a dishwasher that works. I am grateful.

C

Ridj is GREAT!!!! fixed my washer and now i’m happy

Shaleise Sinclair

I recently had the pleasure of hiring Kanan Shirinov to repair my malfunctioning dryer, and I must say, his service exceeded my expectations. Kanan’s professionalism and expertise were evident from the moment he arrived. He diagnosed the issue quickly and efficiently, and his repair work was flawless. What impressed me the most was Kanan’s attention to detail and commitment to ensuring that the job was done right the first time. He also took the time to educate me on proper maintenance practices to prolong the life of my dryer. Overall, I am extremely satisfied with Kanan’s service and would highly recommend him to anyone in need of appliance repairs.

ccoatsworth

Excellent service that came same day! Thorough work. No concerns with the job done. I was confused about the difference between the diagnostic fee and the service fee. My confusion was that I thought the problem would be diagnosed then I would be told what the issue was and then decide on going ahead and fixing it for the service fee. For example, I was told the issue with the dishwasher not draining could be one of three things: the pump, the fuse, or the drain hose is clogged; and if for example its the pump then it’ll cost XX dollars for the service plus the cost of the pump which is YY dollars. I took that literally, thinking that was the price for the pump and there would be varying prices for the other services depending on what the issue was (because fixing the pump sounded more intensive than changing a fuse or unclogging a drain hose) but it’s just a set fee for diagnostic and a set fee for labour, regardless of the intensity of the labour required (the diagnostic fee is waived if you go ahead with the fix, you just pay the labour fee). PLUS any parts are on top of that price. So I agreed for him to go ahead, thinking I still had the option to opt out when he figured out what the issue was but later I found him fixing a clogged hose and being charged the same fee as a pump replacement (with the added bonus that there was not parts costs associated with it). Hope that helps clarify for anyone else getting the service. Overall, a great service and would recommend to anyone.

Wendy Derry

Tom was greatly appreciated, his work was quick and efficient

Chakraborty Susmita

Update on below review ——————————————————————— Following my initial negative review I am pleased to provide an update. After posting about my experience. Appliance Repair Expert customer service department reached out to address my concerns. They apologized for the technician’s behavior and poor diagnosis. They offered to refund me the full amount which we paid for the diagnosis. As a gesture of goodwill, they also gifted me a discount coupon. I appreciate their efforts to make things right and would now consider using their service again in future. ——————————————————————— “We recently had an incredibly frustrating experience with a technician from Appliance repair expert. My refrigerator was malfunctioning so we scheduled a service call. He was rude and dismissive from the beginning and conducted a hasty diagnosis. He said there was a major issue with the compressor and it is irreparable. He left saying no one can fix this issue and we should get a new refrigerator. However, when we booked another diagnostic appointment with other company they found out the problem was simply with the fan which was not able to blow air properly. After rellacing the fan our refrigerator is working great. I escalated this matter to the manager asking for refund for false diagnosis and the harassment I was met with complete silence. This lack of commitment and accountability is unacceptable.I am deeply disappointed with both the technicians unprofessional conduct and company’s failure to address my concern.”

Remi Nault

Good service.

Stephen Lindgren

Great experience with Vita, He was knowledgeable, kind and courteous. Very reasonable rates and put the customers needs over making a quick buck. Thanks Vita!

Miroslav Mancic

They were fast to call back and to dispatch someone to help.