They were able to come out the same day to service my washing machine. Mohammed was the technician, he identified the issue right away, ordered the part required and came back the next day to fix it. He was quick, polite and efficient. Very impressed with this company and the service provided. Thank you!
Jul 22, 2024Was very impressed with system Appliance Repair Experts use to book appointments, inform you of who will be coming and what time the technician will be at my home. Our technician was very knowledgeable and explained the issues that we faced when repairing our oven. I would recommend Appliance experts for your appliance repair needs.
Oct 16, 2024fast and efficient service, polite and informative, part cost less than initially quoted.
Feb 28, 2025Great work by Vitaly on the repair of our older model Meili dishwasher.
Feb 28, 2025The repairs were done in a professional and timely manner with great consideration for cleanliness.
Mar 20, 2025Excellent service! They fixed my fridge quickly and professionally, with fair pricing and great attention to detail. Highly recommend!
Jan 24, 2025Great service. Divender was there on time worked quickly and cleaned up the mess. Thanks
Mar 30, 2024Excellent service, quick, reasonably priced. Same day service. Technician arrived when scheduled. I would recommend anytime.
Mar 10, 2025Update on below review
βββββββββββββββββββββββ
Following my initial negative review I am pleased to provide an update. After posting about my experience. Appliance Repair Expert customer service department reached out to address my concerns. They apologized for the technicianβs behavior and poor diagnosis. They offered to refund me the full amount which we paid for the diagnosis. As a gesture of goodwill, they also gifted me a discount coupon.
I appreciate their efforts to make things right and would now consider using their service again in future.
βββββββββββββββββββββββ
βWe recently had an incredibly frustrating experience with a technician from Appliance repair expert. My refrigerator was malfunctioning so we scheduled a service call. He was rude and dismissive from the beginning and conducted a hasty diagnosis. He said there was a major issue with the compressor and it is irreparable. He left saying no one can fix this issue and we should get a new refrigerator. However, when we booked another diagnostic appointment with other company they found out the problem was simply with the fan which was not able to blow air properly. After rellacing the fan our refrigerator is working great.
I escalated this matter to the manager asking for refund for false diagnosis and the harassment I was met with complete silence. This lack of commitment and accountability is unacceptable.I am deeply disappointed with both the technicians unprofessional conduct and companyβs failure to address my concern.β
Aug 8, 2024Arrived on time and was very knowledgeable in repairs
Apr 18, 2024