Professional and thourough
Dec 27, 2025Good, quick and efficient
Dec 26, 2025Fast friendly and reliable service. Highly recommended.
Jan 12, 2026Our washing machine unexpectedly stopped working mid-cycle in the afternoon, with a load of clothing inside. A technician arrived at around 8:00 pm the same day–communicating his progress with me en route. He was able to extract the wet clothes from the washer. Unfortunately, the problem with the washing machine was its power board, a very expensive part to replace. The technician said he might be able to find a used part for me but that it was probably best to replace the washing machine–which is what we did. I was pleased with the technician’s communication, reliability, and diagnosis of/solution for the problem. I would definitely use Appliance Repair Expert again.
Dec 4, 2025My washer died midload on Sunday night. Googled appliance repair services near me & checked the reviews. At 8:30 Sunday night I sent a request for service & promptly received a text that someone would get ahold of me shortly. I assumed they would call Monday morning, but they called around 8:50 pm. We set up the appointment for Monday between 10-2, he also stated the technician would call before he came. Technician called & arrived around 11:15ish.
He did a quick check on the washer, I was just hoping it was the springs or suspension bar that broke off the drum but it was the drum transmission. He check on the price of the part, 500.00. The washer being 13 years old it wasn’t worth fixing, they are on sale right now for 5-600.00.
Technician was polite & knowledgeable. Would definitely use them again.
Jan 6, 2026My washer had developed a loud noise during the spin cycle and I wanted it looked at before anything catastrophic occurred. I found Appliance Repair Expert on the internet and sent a service request. I was contacted immediately and offered next day service with an appointment window. I got a call as the tech was in his way with both a text and an e-mail. Faisal and his helper arrived promptly, diagnosed the problem quickly and decided they could repair it immediately. The problem was a worn bearing and needed the whole machine taken apart. A couple hours later the job was done, the machine tested and all perfect. Payment was easy and customer follow up brilliant. Would I have Appliance Repair Expert fix my appliances again? In a heartbeat and they’re on my contact list. Superb timeliness, quality and outstanding customer service. Five Stars for sure.
Jan 18, 2026Fantastic service. My call was answered right away, and I was able to book a service visit within hours of my dryer breaking down
The service tech was fantastic and let me know that the damage would not be worth the repair
I will call again
Patricia, Victoria, BC
Sep 9, 2025Mr. Adam called on time and was terrific from start to finish. He installed our machine, taught us things about it, and even gave us laundry pointers we should have, but did not yet know, in our 40s. This ease of service was especially striking bc I had already dealt with CAS who wouldn’t deliver or send anyone until January; then Home Depot delivered but their installers refused to hook it up bc, literally, “the location is closed on three sides.” Huh? That’s why we got the Whirlpool laundry center: it’s designed for a closet. We had had a normal-sized washer there for decades. Searching around for an installer, ARE was not only the most cost-effective, but they were also the soonest, and the person on the phone was both professional and chill—best of both worlds. They even made follow-up calls to make sure everything was good.
Dec 30, 2025Overall good service issue fixed very quickly. Appreciate.
Dec 20, 2025Quick and easy to have someone come same day to fix our dishwasher. Hilariously, the dishwasher started working right as the tech showed up. They must be so good they scared my dishwasher back into working! The tech was kind, friendly and communicative. Definitely reccomend!
Dec 18, 2025Excellent, prompt and effective service! Received the repair of my laundry machine within two days of the initial call. Will reach out again if I need your assistance.
Dec 11, 2025very happy with the how quick they came out to fix my dryer. i called on a sunday. yes a sunday. and they came out and had it fixed within 24 hours. i called at 1 o’clock sunday by 10:30 monday they had already came out figured out the required part. and by noon i was drying clothes. very happy. will be using for any of my appliances repairs. thank you so much for everything. you guys are a life saver
Dec 11, 2025
