Arctic Air Commercial Appliance Repair

Debbie Helm

Same day service. Honest and thorough evaluation of the washing machine. I would use them again.

Jess

My dryer was fixed quickly and professionally. They clearly identified the problems and provided a swift solution. The communication was excellent, and I appreciated the detailed explanation of the repairs.

Claire Landry

Very helpful and timely!

Taylor Olson

Good stuff

Navya Mukopadhyay

The technician showed when he said and gave me the results of his findings. I was happy with his judgement.

Stephen Harte

Thanks so much! Our dishwasher is once again functioning properly. Service technician was very professional and knowledgeable. Even drained our lines and checked for leaks.

Tonia Cowan

Very quick service – called at 9:30 pm and service technician was there the next day. Excellent service from the technician and friendly too. Thank-you

P.I. Kapllani

Great service! Well organized! Highly recommended!

ccoatsworth

Excellent service that came same day! Thorough work. No concerns with the job done. I was confused about the difference between the diagnostic fee and the service fee. My confusion was that I thought the problem would be diagnosed then I would be told what the issue was and then decide on going ahead and fixing it for the service fee. For example, I was told the issue with the dishwasher not draining could be one of three things: the pump, the fuse, or the drain hose is clogged; and if for example its the pump then it’ll cost XX dollars for the service plus the cost of the pump which is YY dollars. I took that literally, thinking that was the price for the pump and there would be varying prices for the other services depending on what the issue was (because fixing the pump sounded more intensive than changing a fuse or unclogging a drain hose) but it’s just a set fee for diagnostic and a set fee for labour, regardless of the intensity of the labour required (the diagnostic fee is waived if you go ahead with the fix, you just pay the labour fee). PLUS any parts are on top of that price. So I agreed for him to go ahead, thinking I still had the option to opt out when he figured out what the issue was but later I found him fixing a clogged hose and being charged the same fee as a pump replacement (with the added bonus that there was not parts costs associated with it). Hope that helps clarify for anyone else getting the service. Overall, a great service and would recommend to anyone.

Linda Chitwood

Fast service, washing machine working. I don’t know who posted this but it wasn’t me. I live in Alberta!