I had an emergency repair situation but needed to cancel unexpectedly. Ben from Appliance Repair Expert was very helpful in getting the appointment cancelled without cost, so thank you for that!
May 22, 2025Great service! And amazing follow up client care.
Aug 18, 2025The issue was one simple that I missed, but the service was nice (Ridge/Ritch, was the person name if I am not mistaken) and quick.
Apr 24, 2025Excellent service and professional technician
Jul 2, 2025Outstanding service. It was our second time us using this company and I can not say enough good things. 5 star plus service
Apr 14, 2024Excellent service that came same day! Thorough work. No concerns with the job done. I was confused about the difference between the diagnostic fee and the service fee. My confusion was that I thought the problem would be diagnosed then I would be told what the issue was and then decide on going ahead and fixing it for the service fee. For example, I was told the issue with the dishwasher not draining could be one of three things: the pump, the fuse, or the drain hose is clogged; and if for example its the pump then it’ll cost XX dollars for the service plus the cost of the pump which is YY dollars. I took that literally, thinking that was the price for the pump and there would be varying prices for the other services depending on what the issue was (because fixing the pump sounded more intensive than changing a fuse or unclogging a drain hose) but it’s just a set fee for diagnostic and a set fee for labour, regardless of the intensity of the labour required (the diagnostic fee is waived if you go ahead with the fix, you just pay the labour fee). PLUS any parts are on top of that price. So I agreed for him to go ahead, thinking I still had the option to opt out when he figured out what the issue was but later I found him fixing a clogged hose and being charged the same fee as a pump replacement (with the added bonus that there was not parts costs associated with it). Hope that helps clarify for anyone else getting the service. Overall, a great service and would recommend to anyone.
Mar 17, 2025My 10 year old dryer stopped working the previous evening, I called the next morning and they sent a service technician to my place by the afternoon. The technician found the problem, fixed the issue quickly, clearly explained the repair and what caused the issue. They also accepted credit card payment in person. Overall, Very good service experience, I would definitely recommend them to anyone else and I will call them again in the future for any other appliance repairs. Very happy with the work performed, thank you!
Feb 10, 2025The service fellow was great as he explained everything he was doing to repair our Maytag dishwasher.
Jul 2, 2025Excellent workmanship.
Jul 4, 2025The team member who serviced our dishwasher was professional, on time, and honest about the issue with the appliance.
Jul 11, 2025After my dishwasher had no power going to it, I searched on google and found Appliance Repair Expert – and Iām glad I chose them!! They answered my call on the first attempt, even though it was later in the evening. They sent a technician in less than 24hrs to assess the problem. Circuit board was fried – so they replaced it and the issue was fixed. Dishwasher working good as new!!
Jul 14, 2025I found the costs too expensive when I compared it to a orevious repair I paid for the very same water pump on the washer however it seems that they used an after market part wheras this company uses original parts that shoud last lnger than 14 months…service guy was terrific
Jul 2, 2025
