The tech that came to look at my freezer was very polite, on time, and took the time to check the freezer and let me know what was wrong and what it would cost to fix. Also explained why thus could happen and what brands I could look into when buying a new freezer
Mar 10, 2025The technician arrived on time, he was very polite and friendly, fixed my dishwasher easy breezy and I am ever so happy to have a working dishwasher again!
Mar 8, 2025When I was trying to find someone to take a look at my fridge they were the only place to respond immediately and book me in quickly. Malik was excellent, knew what he was doing, showed me the issue, and had it fixed very quickly. I’ll definitely come here again if I have trouble with an appliance.
Sep 8, 2024Excellent service that came same day! Thorough work. No concerns with the job done. I was confused about the difference between the diagnostic fee and the service fee. My confusion was that I thought the problem would be diagnosed then I would be told what the issue was and then decide on going ahead and fixing it for the service fee. For example, I was told the issue with the dishwasher not draining could be one of three things: the pump, the fuse, or the drain hose is clogged; and if for example its the pump then it’ll cost XX dollars for the service plus the cost of the pump which is YY dollars. I took that literally, thinking that was the price for the pump and there would be varying prices for the other services depending on what the issue was (because fixing the pump sounded more intensive than changing a fuse or unclogging a drain hose) but it’s just a set fee for diagnostic and a set fee for labour, regardless of the intensity of the labour required (the diagnostic fee is waived if you go ahead with the fix, you just pay the labour fee). PLUS any parts are on top of that price. So I agreed for him to go ahead, thinking I still had the option to opt out when he figured out what the issue was but later I found him fixing a clogged hose and being charged the same fee as a pump replacement (with the added bonus that there was not parts costs associated with it). Hope that helps clarify for anyone else getting the service. Overall, a great service and would recommend to anyone.
Mar 17, 2025Great fast service. Replaced my gas oven igniter in under an hour.
Feb 10, 2025Our dryer was fixed quickly and professionally. Our technician was knowledgeable and helped us understand a few things we didn’t know about our new to us dryer.
Sep 28, 2024Was serviced by Jay, 10/10 service. Efficient and friendly and a great guy! Will recommend based on his service.
Feb 28, 2025I had a major water leak coming from my dishwasher. Paul came out the same day and was very professional and courteous. He was able to diagnose the issue very quickly. He came back the next day with the part needed as it was getting late in the evening. He fixed the problem in no time. Would definitely recommend!
Mar 2, 2024Very professional and helpful technician came to our house to eliminate a squeeky noise in our dryer. Unfortunately we couldn’t reproduce the noise while he was here, but he disassembled, lubricated, cleaned and reassembled the entire machine anyway. We were charged for one hour of labour, but he said that if the noise ever came back he would return and fix it without additional labor fees. Our dryer is in a tight spot in the back room, so it wasn’t an easy job. I really appreciate what he did and his willingness to go the extra mile. Would recommend and use in the future.
Update: the dryer died one week later. We have to buy a new one now.
Mar 18, 2025