Very efficient & very polite.
Mar 6, 2025Very professional customer service and perfect repair.
Mar 4, 2025Very fast service and took care of the issue.
Jun 12, 2024Very good service. Highly recommended
Apr 2, 2024Update on below review
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Following my initial negative review I am pleased to provide an update. After posting about my experience. Appliance Repair Expert customer service department reached out to address my concerns. They apologized for the technicianβs behavior and poor diagnosis. They offered to refund me the full amount which we paid for the diagnosis. As a gesture of goodwill, they also gifted me a discount coupon.
I appreciate their efforts to make things right and would now consider using their service again in future.
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βWe recently had an incredibly frustrating experience with a technician from Appliance repair expert. My refrigerator was malfunctioning so we scheduled a service call. He was rude and dismissive from the beginning and conducted a hasty diagnosis. He said there was a major issue with the compressor and it is irreparable. He left saying no one can fix this issue and we should get a new refrigerator. However, when we booked another diagnostic appointment with other company they found out the problem was simply with the fan which was not able to blow air properly. After rellacing the fan our refrigerator is working great.
I escalated this matter to the manager asking for refund for false diagnosis and the harassment I was met with complete silence. This lack of commitment and accountability is unacceptable.I am deeply disappointed with both the technicians unprofessional conduct and companyβs failure to address my concern.β
Aug 8, 2024Great communication, was fast but not rushed ππΌ. Also very happy with the fact that the initial $89 fee is removed if further maintence is required. Cheapest fixers you can find, that can still do the job right! Very pleased, thank you!!
Feb 7, 2025Excellent, timely, and professional service! No hidden fees and the tech had the part & was able to replace our Bosch dishwasher pump in minutes, with a 30-day warranty. I highly recommend Appliance Repair Expert. 5 stars from Calgary, AB!
Apr 22, 2024They saved us time by arriving on the same day and dealing with the problem rapidly. The refrigerator repair service was swift and thorough, not to mention the really nice prices and overall attitude. I’m happy to have stumbled upon your advertisement!
Oct 5, 2023