Dishwasher Repair Service in Burnaby

David Prior

Excellent service and in a timely manner. Thank you as the dishwasher is running smoothly. DP

Jayden Russell

Prompt and honest service. My dishwasher was bit draining properly and the technician that was sent to my house took a look and let me know he found a piece of metal in the pump. He explained he could simply reassemble the old pump (which would have been less expensive) or install the new pump. I had already planned to have them install the new pump so I was fine with that – but I really appreciated the honesty! Would definitely recommend

Margaret Wise-Hellmuth

When my washing machine stopped working, I found Appliance Repair Experts online and filled out their online form. Almost immediately, I received a call with an appointment booking for the next morning. When the repairman arrived, he introduced himself and quickly diagnosed the problem. He then gave me a quote for repairs. I was very impressed by the entire process.

Allison Murray

Edit: After seeing my first review the company reached out, apologized for the delay and rectified the situation. I am happy with the resolution they provided. Initially a positive experience with a diagnostic visit for my fridge. But I needed to get my landlord’s authorization because the repair quote was higher than expected, so I couldn’t book the repair then and there. At least a dozen attempts on my end to schedule the repair and nothing. They don’t answer. Tried calling from a different number and they answered, said they would tell the tech to call me, only to hear nothing. Given the lack of responsiveness I would like to get a refund on the service call, but I don’t expect I could even get a hold of someone to ask…

ccoatsworth

Excellent service that came same day! Thorough work. No concerns with the job done. I was confused about the difference between the diagnostic fee and the service fee. My confusion was that I thought the problem would be diagnosed then I would be told what the issue was and then decide on going ahead and fixing it for the service fee. For example, I was told the issue with the dishwasher not draining could be one of three things: the pump, the fuse, or the drain hose is clogged; and if for example its the pump then it’ll cost XX dollars for the service plus the cost of the pump which is YY dollars. I took that literally, thinking that was the price for the pump and there would be varying prices for the other services depending on what the issue was (because fixing the pump sounded more intensive than changing a fuse or unclogging a drain hose) but it’s just a set fee for diagnostic and a set fee for labour, regardless of the intensity of the labour required (the diagnostic fee is waived if you go ahead with the fix, you just pay the labour fee). PLUS any parts are on top of that price. So I agreed for him to go ahead, thinking I still had the option to opt out when he figured out what the issue was but later I found him fixing a clogged hose and being charged the same fee as a pump replacement (with the added bonus that there was not parts costs associated with it). Hope that helps clarify for anyone else getting the service. Overall, a great service and would recommend to anyone.

Johnson Fung

Tom was great and professional I will always recommend his service thanks.

Varghese Thomas

Arrived on time and was very knowledgeable in repairs

Michael Hladun

Great service – quick and really good communication with service tech. 10/10