(Translated by Google) A little over nine years ago, I bought all my appliances at Sears in Gatineau (Quebec). Today, it is very difficult to find an accredited repairer who repairs Kenmore brand products. I would like to emphasize my great satisfaction with the professional service received from Appliance Repair Expert who quickly recognized the problem with my dishwasher. Thanks to Sam Babieu who communicated with me in French. (Original)
Il y a un peu plus de neuf ans, j’achetais tous mes électroménagers chez Sears à Gatineau (Québec). Aujourd’hui, il est très difficile de trouver un réparateur accrédité qui répare les produits de la marque Kenmore. Je tiens à souligner ma très grande satisfaction du service professionnel reçu d’Appliance Repair Expert qui a rapidement su reconnaître le problème de mon lave-vaisselle. Merci à Sam Babieu qui a communiqué avec moi en français.
Apr 6, 2025Khayal arrived the day after I called to do a diagnostic on my Bosch dishwasher. He determined that I needed a new pump. He arrived the next day to install the new pump. Thank you! Great service.
Mar 7, 2025Sam was very experienced and found the problem very easily. I am happy to have him as a repair technician . He was also very polite and nice.Thank you Sam Babaie.
Mar 10, 2025Very good service
Feb 16, 2025The company was very quick in responding my online request .They sent the technician the following day and on time as scheduled. The technician was very professional, very reliable and he did an excellent job. Thank you so much Applliance Repair Expert.
Mar 2, 2025Our dryer broke down a couple hours(maybe 3 ish I think) before supper on a Thursday afternoon. After talking to 3 different repair services which were all unable to help us, I came upon “APPLIANCE REPAIR EXPERT.”They immediately accepted our Plea for same day service ! What a RELIEF!!! Within a couple of hours he was there! The gentlemen was right on time, pleasant, Efficient, respectful, and we we both felt the cost was fair, considering we got same day service!! Within two hours, the gentleman was at our house.
And I would like to mention that the person I spoke with on the phone to request and arrange this dryer repair service, was so professional, polite, and truly refreshing to deal with after all the crazy Unprofessional sounding People I had spoken with over the last half hour trying to get a repair man to come to our home. I would 100% call these people again for any appliance service
and definitely recommend Them HEARTILY!!!
What a blessing to get our broken down appliance attended to and fixed same day within three hours of it happening.!!!!!
Excellent people! Excellent company! Excellent service!!
RM
Mar 9, 2025The repair technician was knowledgeable, friendly, and efficient.
Sep 23, 2024Edit: After seeing my first review the company reached out, apologized for the delay and rectified the situation. I am happy with the resolution they provided. Initially a positive experience with a diagnostic visit for my fridge. But I needed to get my landlord’s authorization because the repair quote was higher than expected, so I couldn’t book the repair then and there. At least a dozen attempts on my end to schedule the repair and nothing. They don’t answer. Tried calling from a different number and they answered, said they would tell the tech to call me, only to hear nothing. Given the lack of responsiveness I would like to get a refund on the service call, but I don’t expect I could even get a hold of someone to ask…
Jun 7, 2024